PREMIUM ACADEMY COURSE
COURSE BUILT

Build the Foundation of Your Telehealth Business

Develop the CEO mindset, business foundation, and disciplined launch-readiness process required to move from clinical expertise to organized healthcare-business leadership.

3 Modules
9 Lessons
Implementation-Focused

Included with qualifying Telehealth CEO™ Academy access or available through separate purchase.

T
Think Like a CEO
3 lessons · Knowledge check included
Premium
E
Establish Your Foundation
3 lessons · Knowledge check included
Premium
L
Launch Your Practice
3 lessons · Knowledge check included
Premium

This course is for general educational and business-planning purposes. It is not legal, regulatory, tax, accounting, cybersecurity, payer, employment, clinical, or financial advice. Requirements vary by jurisdiction, profession, service model, payer, patient population, and technology. Mark items VERIFY when qualified external review is required.

What You Will Learn

Five core outcomes — implemented through real founder artifacts, not passive study.

Adopt an executive mindset that distinguishes individual clinical decisions from organizational decisions.

Draft a mission, vision, values set, decision framework, and founder operating rhythm.

Identify the legal, financial, operational, privacy, technology, and governance foundations requiring internal completion or external verification.

Translate a business model into a service scope, patient journey, budget, operating system, and launch-readiness plan.

Complete a documented go, conditional-go, pause, or no-go decision before accepting the first patient or public payment.

Your Level 1 Learning Path

Three modules. Nine lessons. Each module ends with a knowledge check and produces documented founder artifacts.

T

Think Like a CEO

The shift from expert clinician to responsible enterprise leader. Learners develop executive identity, apply the four executive habits, and build a repeatable decision framework and operating rhythm.

Distinguish clinical thinking from executive thinking.
Apply four executive habits: systems thinking, stewardship, time-horizon thinking, and evidence discipline.
Use the Academy decision framework to evaluate material business choices.
Create a weekly executive operating rhythm that protects strategic work from clinical urgency.
3 lessonsKnowledge check included
E

Establish Your Foundation

Build the identity, authority, controls, evidence, and operating base of the enterprise. Learners draft foundational statements, map decision rights, and build evidence and risk registers.

Draft a mission, vision, values set, and non-negotiable operating principles.
Use a decision framework and decision-rights map to protect the organization from personality-driven choices.
Identify the minimum legal, financial, operational, privacy, technology, and governance foundation required before scale.
Separate internal completion from external verification and build an evidence register.
3 lessonsKnowledge check included
L

Launch Your Practice

Translate the foundation into a tested, funded, controlled, and evidence-based opening plan. Learners define launch scope, map the patient journey, test workflows, and complete a formal go/no-go decision.

Define the launch business model, service scope, inclusion and exclusion criteria, pricing assumptions, and payer strategy.
Design the patient journey and assign ownership for each operational handoff.
Build a startup budget, technology and vendor plan, workflow test plan, and launch dashboard.
Use a written go/no-go process to make a disciplined launch decision.
3 lessonsKnowledge check included

Everything You Need to Build Your Foundation

Nine Structured Lessons

Three lessons per module, each with objectives, instructional content, and a workbook implementation activity.

Three Module Knowledge Checks

Auto-graded, 5 questions per module. Passing score: 80% or higher. Retakes supported.

Level 1 Learner Workbook

A 33-page implementation workbook covering all three modules — founder artifacts, decision records, verification matrices, and the Level 1 Foundation Brief.

Executive Implementation Exercises

Every lesson includes a required workbook activity that produces a real business artifact.

Decision and Readiness Tools

Clinician vs. CEO Lens exercise, Executive Decision Record, Foundation Verification Matrix, Risk Register, Patient Journey Map, and Launch Go/No-Go Decision Tool.

Progress Tracking

Lesson and module progress saved to your account. Resume anytime from where you left off.

Completion requires all 9 lessons marked complete, required workbook evidence self-certified, all 3 module knowledge checks passed at 80% or higher, and the Level 1 Foundation Brief completed. Completion confirms educational participation — it does not certify legal, clinical, payer, financial, or regulatory readiness.

Built for Healthcare Professionals Entering Business Ownership

Nurse Practitioners
Physicians
Physician Assistants
Nurses
Practice Owners
Healthcare Entrepreneurs
Clinical leaders preparing to launch or expand a modern healthcare business

Dr. Charlene Haymond, DNP, APRN, FNP-C

Founder of The Telehealth CEO™ Academy · Founder of First Priority Clinic, PLLC · Doctor of Nursing Practice · Family Nurse Practitioner · More than 25 years in healthcare · Author of The Telehealth CEO™: Enterprise Edition

Resources Referenced in This Course

This course references the following Academy and published resources. Premium resources are included with qualifying Academy access or available for separate purchase.

Free Telehealth Practice Launch Checklist

Baseline readiness and final launch review

View Resource

Startup Prompt Pack

Executive planning and AI-assisted drafting

View Resource

Business Model Decision Worksheet

Business-model comparison and validation

View Resource

Practice Foundation Template Pack

Mission, decisions, tracking, risk, vendors, budget, go/no-go

View Resource

The Telehealth CEO™: Enterprise Edition

Primary conceptual reading

View Resource

The Telehealth CEO™ Executive Workbook

Extended implementation practice

View Resource

Build Your Foundation as a
Healthcare Business Leader

Included with qualifying Telehealth CEO™ Academy access or available through separate purchase.

Enrollment and purchase options are available through the Academy.